Privacy Policy – A2P 10DLC Compliant
Effective Date: 8/1/2025
Contact Information:
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## 1. Information We Collect
* Personal Information: Name, email, phone number, and other details you provide.
* Usage Information: IP address, browser type, device details, and site activity.
* Consent Records: Timestamps and logs of opt-in consent for SMS communications.
* Cookies & Tracking: Tools used to enhance and personalize your experience.
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## 2. How We Use Your Information
We use collected information to:
* Send SMS, MMS, and email communications (updates, alerts, promotions).
* Provide, protect, and improve our services.
* Respond to inquiries and customer support requests.
* Comply with legal or regulatory obligations.
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## 3. SMS Consent, Opt-In, and Opt-Out
Opt-In (Consent)
* SMS messages are only sent if you have explicitly opted in via form, keyword reply, verbal consent, or another verifiable method.
* Opt-in consent is clear and conspicuous; records are maintained.
* At the time of opt-in, we disclose that message/data rates may apply and that you may opt out at any time.
Opt-Out (Revoking Consent)
You may opt out anytime by replying with keywords such as *STOP, UNSUBSCRIBE, or CANCEL**.
* After opting out, you may receive one final confirmation message; no further messages will be sent unless you opt in again.
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## 4. Message Identification & Transparency
Initial opt-in confirmations include clear instructions for *HELP** (support) and STOP (unsubscribe).
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## 5. Sharing Your Information
We do not sell or share mobile contact information with third parties for marketing or promotional purposes.
Statement:
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
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## 6. Security & Data Retention
* We use reasonable security measures to protect your information.
* Personal data is retained only as long as necessary for business/legal purposes or until you request deletion.
* You may request access, correction, or deletion of your information at any time.
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## 7. Policy Availability & Messaging Practices
* Our SMS practices follow carrier, industry, and legal requirements, including:
* Clear opt-in and opt-out procedures.
* Sender identification in all messages.
* Transparent, accessible terms.
* No prohibited or unlawful content.
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## 8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of any changes.
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## 9. Contact Us
If you have any questions about this Privacy Policy or your data rights, contact us at:
Corporate Address